How it works
Two people, one thread, one question at a time.
There is no app, no appointment and no waiting room. Here is the whole thing end to end — how you get in, what a session actually feels like, and what happens to every word you type.
- 01
One of you asks for a place
Harry is in a private beta, so there is a short form rather than a signup. Tell us your name, your email, your partner’s name if you want to, and roughly what the two of you are carrying. A person reads it. If there is room, we email you back with everything you need to start — nothing about joining is published anywhere, which is how we keep the beta small enough to actually pay attention to.
- 02
Both of you join the same thread
This is the part that makes it work for a couple rather than for one person. The two of you and Harry share one thread, and that thread is the room. Everything Harry says is said in front of both of you — no side channel, and nothing he tells one of you that the other cannot see. There is a single exception, and it is about safety: if one of you describes being hurt by the other, Harry stops the joint work and asks to speak with that person on their own. A conversation about violence held in front of the person causing it is not a safe conversation to have, and we would rather tell you that up front than let you find it out.
- 03
Harry works out who is who
His first messages are introductions. He asks each of you what to call you, and from then on he uses your names — every question he asks is addressed to one person, so nobody has to guess whether it was meant for them. There is no intake form and no questionnaire. He gets the picture by asking.
- 04
A session is just the thread
No appointment, no fifty-minute hour. You write when there is something to write. Harry answers in a few short sentences and asks one question, to one of you, and then waits. If one of you has been carrying the last several messages, he will stop and invite the other in by name. You can leave mid-thought and come back on Thursday; he does not mind.
- 05
He picks up where you left off
Between sessions Harry keeps short private notes for himself — the names, what is actually underneath the recurring argument, what each of you has said matters to you, what he meant to come back to. The notes are for continuity, not a file on you, and they are rewritten rather than piled up. Next Tuesday starts in the middle instead of at the beginning.
What it sounds like
Made up, but the shape is right — short messages, names, and one question left hanging for the person who has been quiet.
We had the same fight again about the dishes. I don’t even care about the dishes.
If it isn’t the dishes, Alex, what does it feel like it’s actually about when you’re standing there?
That I’m the only one keeping track of anything. I’m tired of being the one who notices.
Sam, you’ve been reading this. Before you answer any of it — did you know Alex was keeping track?
Notice what is not there: no verdict on who is right, no advice arriving before anyone has finished a sentence, and no question aimed at both of you at once. More on why in what Harry is for.
Where your words actually go
Plainly, without the jargon. Your messages travel over the messaging service the two of you already use, on that service’s own terms. They are stored in our database, hosted in the United States. To write a reply, the recent conversation is sent to the AI provider whose model generates Harry’s answers, under an agreement that it is not used to train anyone’s models.
Nobody is sitting behind Harry reading along in real time. We do look at conversations when we have to — a bug, a safety concern, or because you asked us to — and that is a small number of people, not a team. Your messages are never sold, never used for advertising, and never shared outside the providers described in the Privacy Policy.
Erasing it is one word
Send DELETE to Harry in your thread and your phone number, your profile name, every message you have sent and his notes about you are gone immediately. No form, no account to close, no waiting. It is permanent — there is no undo and no backup to restore from, and if you write to him again he will meet you as a stranger.
A deletion covers your side of the thread; your partner sends their own. The full detail is on deleting your data.
What this is not
Harry is software. He is not a licensed therapist, he cannot diagnose anyone, and he is not a substitute for care from a person — none of the above changes because the conversation feels real. He will not referee an argument for you, and he cannot promise your relationship any particular outcome.
He is also not an emergency service. If either of you is in danger, right now, from yourselves or from each other, call or text 988 in the US, or 911 if someone is unsafe this minute. The FAQ goes through the harder cases honestly, and contact tells you how to reach a person here.